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Emotional Intelligence in the Workplace


Through lecture, role-play and discussion, learn how to increase your empathy, emotional intelligence and problem solving skills. Discover how to identify communication traps and learn how to calm emotional situations. Find out how to use appropriate communication to recognize emotional triggers, apply creative problem solving, defuse anger, and work better together.
Course ID/# : 270/EI100C
Tuition: $179.00

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